Payment Policy

Effective Date: August 5, 2026
Last Updated: August 5, 2026

Yeh safha wazeh karta hai ke aap Flomaru par order ke liye payment kaise karte hain, hum kaun se payment methods aur currencies qabool karte hain, aur aapki payment ki tafseelat ko kaise handle kiya jata hai.

1. Qabool shuda Payment Methods

Hum major credit aur debit cards qabool karte hain. Kuch markets maqami payment methods bhi pesh karti hain. Aapke liye dastiyab methods ka inhasar is baat par hai ke aap kis mulk se payment kar rahe hain, aur jo kuch bhi dastiyab hai woh checkout par payment se pehle dikhaya jata hai.

2. Payments kaise process hoti hain

Flomaru khud card payments process nahi karti. Payments ko regulated third-party payment providers handle karte hain.

Kyunke hum kayi mumalik mein kaam karte hain, hum ek se zyada providers ke sath kaam karte hain, aur jaise hi hum nayi markets kholte hain hum providers ka izafa karte hain. Kaun sa provider aapki payment handle karta hai iska inhasar is baat par hai ke aap kis mulk se payment kar rahe hain aur aap kaun sa payment method chunte hain. Aapki payment process karne wala provider checkout par pehchana jata hai.

Aapke card ki tafseelat barah-e-rast provider ke apne secure payment fields ke zariye li jati hain aur us provider ko bheji jati hain. Flomaru kabhi bhi aapka mukammal card number, expiry date, ya security code wasool ya store nahi karti. Card ka data encrypted connection par transmit hota hai, aur jin providers ke sath hum kaam karte hain woh card payments handle karne ke liye PCI DSS standard se certified hain.

Payment ki maloomat jama karwa kar aap Flomaru aur uske payment provider ko checkout par dikhayi gayi raqam charge karne ka ikhtiyar dete hain.

3. Currencies

Aap apni currency mein payment karte hain. Site ke oopar isay chune aur qeematein live update ho jati hain. Aapke liye dastiyab currencies currency picker mein dikhayi jati hain.

Hum dikhayi gayi qeemat ke oopar currency-conversion margin shamil nahi karte. Agar aap jis card se payment kar rahe hain woh aapke chune gaye currency se mukhtalif currency mein hai, to aapka apna bank apna conversion rate aur foreign-transaction fee laga sakta hai. Woh charge aapka bank set karta hai aur hamare control se bahar hai.

4. Qeemat mein kya shamil hai

Checkout par jo qeemat aap dekhte hain wohi aap ada karte hain. Is mein tohfay ke liye maqami seller ki qeemat, maqami delivery, koi bhi laagu taxes, aur platform chalane ke liye Flomaru ka charge shamil hai. Hum checkout ke aakhir mein service fees ya chupi hui charges shamil nahi karte.

Qeematein kisi bhi waqt badal sakti hain, lekin tabdeeli kabhi bhi us order par asar nahi karti jo aap pehle hi de chuke hain aur ada kar chuke hain.

5. Jab aap se charge liya jata hai

Jab aap apna order dete hain to payment mukammal tor par le li jati hai. Yahi cheez maqami seller ko taza stock hasil karne aur aapki muntakhab karda delivery date ke liye tayari schedule karne ki ijazat deti hai.

Charge settle hone se pehle aap apne statement par mukhtasar tor par pending authorisation dekh sakte hain. Agar payment fail ho jaye ya reject ho jaye, to koi order nahi banta, aur koi bhi authorisation aapka bank release kar deta hai, aam tor par kuch karobari dinon ke andar.

6. Charge kaise nazar aata hai

Charges aapke statement par Flomaru ke naam se nazar aate hain. Aapko har kamyab payment ke liye emailed order confirmation aur receipt milegi. Agar aap koi aisa charge dekhte hain jise aap nahi pehchante, to apne bank ke sath dispute karne se pehle hum se rabta karen taake hum aapke liye order ki shanakht kar saken.

7. Payment Security aur Fraud Screening

Payments ko fraud ke liye screen kiya jata hai, aur aapka bank aap se koi izafi verification step jaise 3-D Secure mukammal karne ko keh sakta hai. Hum aisa order cancel aur refund kar sakte hain jahan payment verify na ho sake, jahan billing aur delivery ki tafseelat match na ho saken, ya jahan order fraudulent nazar aaye.

8. Refunds

Refunds wapis original payment method mein, us currency mein jismein aapne ada kiya, usi provider ke zariye wapis kiye jate hain jisne payment process ki thi. Order kab cancel kiya ja sakta hai aur refunds kaise jari kiye jate hain iski mukammal tafseelat hamari Refund & Cancellation Policy mein hain.

9. Rabta

Flomaru Ltd. ek Canadian private corporation hai jiska headquarter 460 Columbia St W, Waterloo, ON, N2T 0C7 mein hai. Billing ke sawalat ke liye, apne order number ke sath [email protected] par email karen. Qanooni mamlaat ke liye, [email protected] par rabta karen.

Isay hamari Terms and Conditions aur Privacy Policy ke sath parhen.