Accessibility Statement

Effective Date: August 5, 2026
Last Updated: August 5, 2026

Flomaru har us shakhs ke liye hai jo kisi aisi shakhsiyat ko kuch soch samajh kar bhejna chahta hai jiski woh parwah karte hain, aur is mein woh log shamil hain jo screen reader, keyboard, voice control, ya magnification ke sath browse karte hain. Yeh bayan wazeh karta hai ke hum kya hasil karna chahte hain, humne kya kiya hai, aur kis cheez par abhi kaam karne ki zaroorat hai.

1. Hamara Hadaf

Hum Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA ko pura karne ka irada rakhte hain. Ontario corporation ke tor par, hum Accessibility for Ontarians with Disabilities Act (AODA) ki zarooriyaat par bhi kaam karte hain.

Hum aapke sath seedhe rehna chahte hain: humne abhi tak formal third-party accessibility audit mukammal nahi kiya hai, isliye hum mukammal conformance ka dawa nahi kar rahe hain. Hum ek fa'al azm aur jari koshish ko bayan kar rahe hain, aur hum yeh saaf kehna pasand karenge bajaye iske ke hum jahan hain us se zyada ka dawa karen.

2. Humne kya kiya hai

  • Munasib headings aur landmark regions ke sath Semantic HTML structure
  • Interactive controls tak keyboard rasai, bashamool navigation, filters, aur checkout
  • Screen-reader users ke liye buttons, form fields, aur controls par wazeh labels
  • Product aur content imagery par mutabadil text (Alternative text)
  • Hamare design system ke hissay ke tor par rangon ka contrast
  • Responsive layouts jo zoom, magnification, aur choti screens ko support karte hain
  • Site kayi zabanon mein dastiyab hai, taake aap isay us zaban mein parh saken jismein aap sab se zyada sahulat mehsoos karte hain

3. Maloom Mahdoodiyat

Site ke kuch hissay abhi wahan nahi hain jahan hum unhein dekhna chahte hain:

  • Kuch third-party components, bashamool payment form aur embedded maps, bahar ke providers ke control mein hain aur hum unke accessibility behaviour ko mukammal tor par tabdeel nahi kar sakte
  • Kuch purane blog aur article content mein heading structure ghair-mustaqil ho sakta hai ya mutabadil text na-mukammal ho sakta hai
  • Kuch complex controls, jaise date pickers aur filter panels, ko har assistive technology ke sath mukammal tor par test nahi kiya gaya hai
  • Translated content ko har supported zaban mein screen-reader pronunciation ke liye shayad review na kiya gaya ho

Hum inhein jari kaam ke tor par dekhte hain. Jaise jaise hum site ke hisson ko dobara banate hain, accessibility kaam ka hissa hoti hai na ke baad mein kiya jane wala kaam.

4. Agar aap kisi rukawat ka samna karte hain, to humein batayen

Agar Flomaru ka koi bhi hissa aapke liye istemal karna mushkil ya namumkin hai, to barah-e-karam humein batayen. Jo log asal mein maslay ka samna karte hain unki reports hamare liye sab se mufeed input hoti hain.

Subject line mein “Accessibility” ke lafz ke sath [email protected] par email karen. Agar aap humein bata saken ke aap kis safhay par thay, aap kya karne ki koshish kar rahe thay, aur aap kaun sa browser aur assistive technology istemal kar rahe thay, to yeh madadgar hoga.

Hum accessibility reports ko 5 karobari dinon ke andar tasleem karne ka irada rakhte hain aur aapko batayenge ke hum kya karne ka irada rakhte hain aur kab tak.

5. Kisi aur tariqay se order dena

Agar aap kisi accessibility wajah se site par order mukammal nahi kar sakte, to hum aapki barah-e-rast order dene mein madad karenge. WhatsApp par ya [email protected] par hum se rabta karen aur hum aapke sath mil kar isay handle karenge. Is tariqay se order dene par koi izafi charge nahi hai.

6. Feedback aur Escalation

Agar aap is baat se mutma'in nahi hain ke humne accessibility maslay par kaise jawab diya, to aap isay [email protected] par escalate kar sakte hain. Flomaru Ltd. ek Canadian private corporation hai jiska headquarter 460 Columbia St W, Waterloo, ON, N2T 0C7 mein hai.